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All Troubleshooting Guides

Pick a symptom to start an interactive step-by-step diagnosis.

Outlet Has No Power

medium

A receptacle is dead — nothing works when plugged in.

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Breaker Keeps Tripping

high

A circuit breaker trips repeatedly when loads are used.

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Lights Flicker or Dim

medium

Lights flicker, dim, or brighten unexpectedly.

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Switch or Outlet is Warm

high

A switch, outlet, or wall plate feels warm or hot to the touch.

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Panel or Breaker is Buzzing

high

Audible buzzing or humming from the breaker panel.

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GFCI Keeps Tripping

medium

A GFCI outlet won't stay reset.

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Central AC Not Cooling Well

medium

Split system runs but the house stays warm — covers 2–5 ton condensers and air handlers.

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Outdoor Unit Won't Start

medium

Condenser fan and compressor won't run — breaker, disconnect, capacitor, or contactor.

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Air Handler Blower Won't Run

medium

Indoor unit is silent or humming with no air from the vents.

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Frozen Coil or Ice on the Air Handler

medium

Ice on the indoor coil, suction line, or the unit — weak cooling then nothing.

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Air Handler or Indoor Unit Leaking Water

medium

Water around the air handler, ceiling stains, or a window unit dripping inside.

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AC Breaker Keeps Tripping

high

The condenser or window unit trips its breaker — startup surge, loose lugs, or compressor wear.

Start

Window AC Unit Won't Turn On

medium

Nothing happens — covers 110V and 240V window and through-wall units.

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Window Unit Runs But Doesn't Cool

medium

Fan blows but the air never gets cold — dirty coils, mode, or compressor.

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Window Unit: Display Works But Nothing Runs

medium

Control panel lights up and buttons respond — but no fan, no compressor, nothing actuates.

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Range or Oven Completely Dead

medium

Nothing works — no clock, no burners, no oven. Covers freestanding ranges and wall ovens.

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Surface Burner Won't Heat

low

One stovetop burner is dead while the others work — element, receptacle, or infinite switch.

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Oven Won't Heat (Burners Work)

medium

Stovetop is fine but the oven stays cold — element, thermal fuse, door latch, or control board.

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Water Heater: No Hot Water

medium

Every tap runs cold — electric element/thermostat sequence and gas pilot basics.

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Dryer Runs But No Heat

medium

Drum tumbles but clothes stay wet and cold — breaker leg, vent, thermal fuse, or element.

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Dryer Won't Start At All

medium

Press start and nothing — door switch, thermal fuse, belt, or motor.

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Dishwasher Completely Dead

medium

No lights, no sounds, no response — breaker, under-sink outlet, junction box, or latch.

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Dishwasher Fills Then Stops

medium

Water comes in, then it just sits — float switch, jammed pump, or door latch.

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Dishwasher Stops Mid-Cycle or Doesn't Clean

low

Cycle quits partway, leaves standing water, or dishes come out dirty — drain, heat, or spray.

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Washing Machine Won't Start

medium

Dead panel or lights up but won't begin the cycle — outlet, door lock, or controls.

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Washer Won't Drain or Spin

medium

Tub full of water at the end of the cycle — pump, hose, lid switch, or load balance.

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Washing Machine Leaking

medium

Water where it shouldn't be — hoses, door boot, suds, or a backed-up drain standpipe.

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Fridge or Freezer Completely Dead

high

No lights, no hum, nothing — outlet, GFCI, or an internal control fault.

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Fridge Runs But Not Cold

high

Light works, fans hum or compressor runs — but food warms and freezer softens.

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Fridge Leaking Water

low

Water pooled inside the fresh-food section or on the floor near the fridge.

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Tankless Water Heater: No Hot Water

high

Cold water everywhere the unit feeds — gas ignition, breakers, scale, or flow activation.

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Tankless: Hot Water Cuts Out Mid-Shower

medium

Fires fine, then goes cold — minimum flow dropout, sizing, or scale.

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No Water or Weak Flow — Whole House

high

Every fixture is dry or trickling — main valve, meter, pressure, or the utility.

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Sink or Tub Drain Clogged

low

One fixture drains slow or not at all — P-trap, branch line, or venting.

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Toilet Keeps Running

low

Runs constantly or refills on its own every few minutes — flapper or fill valve.

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Toilet Won't Flush or Clogs Repeatedly

low

Water swirls without going down, or it clears but clogs every week.

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Pipe Leaking or Burst

high

Active water where it shouldn't be — shutoff first, then isolate the source.

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Pipes Bang, Shake, or Groan

medium

Loud knocks when valves close, or moaning during fills — hammer, loose pipes, or pressure.

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Commercial Toilet / Urinal Won't Flush or Won't Stop

medium

Flushometer (handle or sensor) valves — running on, no flush, or dead sensor.

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Commercial Floor Drain Smells or Backs Up

medium

Sewer odor, or water rising on the floor — dry traps, grease, or a main-line blockage.

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Storm Drain / Catch Basin Not Draining

medium

Water stands over a storm grate, catch basin, or yard drain after rain.

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Lift Station Alarm or Pump Won't Run

high

Sewage lift station alarm sounding, pump not starting, or wet well overfilling.

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Building Water Pressure Loss

medium

Weak flow at every fixture — main line, PRV, or supply problem.

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Fire Sprinkler / Suppression System Issue

high

Impairment, leak, damage, or an overdue inspection on a fire suppression system.

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Sewer Backup

high

Sewage backing up into toilets, tubs, or floor drains.

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